Data protection

Your GDPR rights

A practical process for access, correction, erasure, restriction, objection, portability and complaint.

Normally answered within one month No unnecessary documents Right to complain to CPDP
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1. Rights

Where applicable you may request information and access, correction, erasure, restriction, portability, objection and protection from certain solely automated decisions.

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2. Making a request

Email [email protected] with subject “WebTrust.BG — GDPR request”, state the right and enough information to locate data. Do not send identity documents unless reasonably requested.

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3. Time and verification

We respond without undue delay and normally within one month. Complex cases may be extended under GDPR with notice. Reasonable identity verification may be required.

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4. Limits

Rights are not absolute. Data may remain for legal obligations, legal claims, security or rights of others.

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5. Complaint

You may complain to the Bulgarian Commission for Personal Data Protection at cpdp.bg or seek judicial remedy. You may contact us first for prompt review.

Currency and contact

Last revised: 8 August 2026. For questions, inaccuracies or official confirmation, use the Contact page.

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